IT Services for Dental & Medical Offices
IT Services for Dental & Medical Offices in Pendleton & Hermiston
Your practice runs on its computers: scheduling, charting, imaging, billing. Total Security keeps those systems patched, protected, and checked every week, so your team can focus on patients instead of IT problems.
Patient Data Deserves More Than Antivirus
Healthcare practices are a favorite target for ransomware because patient records are valuable and downtime is expensive. The HIPAA Security Rule expects practices to protect electronic patient information with safeguards like encryption, access controls, and up-to-date systems. Most small offices don’t have anyone checking those things regularly. We do it for you, automatically, every week.
What We Check Every Week
Drive Encryption
We confirm every computer’s drive is encrypted, so a stolen laptop or a discarded PC doesn’t become a data breach.
Administrator Access
We flag computers where everyday users have full administrator rights, one of the most common ways malware takes over a network.
Automatic Screen Lock
We check that front desk and operatory computers lock themselves when left unattended, keeping patient screens away from passing eyes.
Supported Windows Versions
We identify computers running Windows versions that no longer receive security updates, such as Windows 10, and plan their upgrade or replacement.
Antivirus Coverage
We verify every workstation has active protection running, and we’re alerted the moment a threat is detected.
Pending Restarts
Security updates aren’t finished until a computer restarts. We catch the machines that haven’t, so patches actually take effect.
Always Watching, Even After Hours
- Scheduled patching outside office hours, with computers that were off catching up at their next startup.
- Malware alerts that open a high-priority ticket with our team for follow-up the same day.
- Backup monitoring so a failed backup is caught right away, not discovered when you need to restore.
- Failing hard drive warnings so drives get replaced before they take your data with them.
- Battery backup (UPS) monitoring to protect your server and equipment from power problems.
- Monthly reports showing the maintenance and security work done on your systems.
Why Practices Choose a Local Partner
When your imaging computer or front desk goes down, you can’t wait days for a remote vendor. Our technicians are based in Pendleton and Hermiston and can be on site when hands-on help is needed. And because we also handle networking, cabling, cameras, and alarm systems, your practice has one local company for its whole building.
Frequently Asked Questions
Will this make my practice HIPAA compliant?
HIPAA compliance covers policies, training, and paperwork as well as technology, so no IT provider can make you compliant on its own. Our services help you meet the technical safeguards, such as encryption, access control, and keeping systems updated, and our reports give you a record of that work.
Will updates interrupt patient appointments?
No. Updates are scheduled for evenings, and computers that are shut off at night simply catch up the next time they start.
Do you work with our practice management and imaging software?
We manage the computers, servers, and network your software runs on, and we work alongside your software vendors when an issue involves their product.
How much does it cost?
Plans are a flat monthly rate per computer. Contact us for a free checkup and a quote tailored to your practice. See our Managed IT Services page for plan details.
Find Out Where Your Practice Stands
Our free IT security checkup reviews your computers for encryption, administrator access, screen locks, outdated Windows, and antivirus coverage. We’ll walk you through the results, with no obligation.